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Cold call objection · Script + tips

How to Handle ‘Send Me an Email’Cold call script

“Just send me an email” is the most common brush-off in cold calling. It sounds like a yes, but most of the time it is a polite way to end the call. Agree to send it – then make the email worth reading and book the follow-up before you hang up.

Show me the script
The script

What to say when they say “Send me an email”

Prospect

Just send me an email.

You

Happy to. So it isn’t a generic brochure – what should it answer for you: cost, how it works, or whether it fits a team your size?

Prospect

I guess whether it fits.

You

Fair. Two quick questions so I send the right thing: how many people are on the team, and what do you use today?

You

Thanks. I’ll send it today and call you Thursday at 10 to hear what you think – does that work?

Adapt the wording to your product and your own voice. A script is a starting point, not something to read out word for word.

Practical tips

Make it work on a real call

  1. Treat it as a soft brush-off, not a buying signal. Agree first so the prospect relaxes.
  2. Ask one question about what the email should answer. It turns a generic send into a relevant one.
  3. Never hang up without a specific follow-up time. “I’ll call Thursday at 10” beats “I’ll follow up”.
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FAQ

Questions about “Send me an email”

What does “send me an email” really mean on a cold call?

Usually it is a polite way to end the call. Sometimes the prospect is genuinely interested but busy. Asking what the email should answer tells you which one it is.

How do you respond to “send me an email” without sounding pushy?

Agree to send it, then ask one short question about what it should cover and propose a specific time to follow up.

Should I still send the email?

Yes. Keep it short, refer to what the prospect told you on the call and confirm the follow-up time you agreed.

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